Foundation House Ministries and Healing Springs Gifts, LLC

Board, Employee, Volunteer Confidentiality Policy

All information concerning clients, former clients, staff, volunteers, donors, financial data, and business records of Foundation House Ministries/Healing Springs Gifts is confidential.

“Confidential” means that you are free to talk about Foundation House Ministries –programs, activities, and your position, but you are not permitted to disclose clients’ names or discuss personal details about them in ways that could make their identity known.

No information may be released without appropriate authorization. This is a basic component of client care and business ethics. The board of directors, staff and our clients rely on paid and volunteer staff to conform to this rule of confidentiality. Foundation House Ministries expects you to respect the privacy of clients and to maintain their personal and financial information as confidential. 

All records dealing with specific clients must be treated as confidential. General information, policy statements or statistical material that is not identified with any individual or family is not classified as confidential. Staff members are responsible for maintaining the confidentiality of information relating to other staff members, donors, and volunteers, in addition to clients. 

Other than generalities listed above, no information may be given out without explicit permission from the Client Services Coordinator or Executive Director, unless that information contains intent to harm self or others, especially involving harm to children or the elderly. Foundation House Ministries expects you to report to your superior if you know of potential harm. We are required by law to inform the authorities of intent to harm, so necessary steps may be taken.

Failure to maintain confidentiality may result in termination of your employment or as a volunteer or other corrective action. Failure to report potential intent to harm self or others may also result in similar action. This policy is intended to protect you as well as Foundation House Ministries because, in extreme cases, violations of this policy also may result in personal liability. 

Violation of the state statutes regarding confidentiality of records is punishable upon conviction by fines or by imprisonment or both. 

I certify that I have read Foundation House Ministries’ policy on confidentiality and the Statement of Confidentiality presented above. 

I agree to abide by the requirements of the policy and inform my supervisor immediately if I believe any violation (unintentional or otherwise) of the policy has occurred. I understand that violation of this policy will lead to disciplinary action, up to and including termination of my service with Foundation House Ministries.